BDO Indian Customs Document Intelligence
99% extraction efficiency on complex customs forms.
The problem
BDO's tax advisory team was processing complex Indian Customs electronic PDF forms — BOE, SBS, CBOE — at 80–89% extraction efficiency. The 11–20% gap translated into heavy manual correction, delayed client deliverables, and eroded margin on a high-volume process.
The system we built
A domain-specific TerraEdge AI document intelligence pipeline, with the core ML model customized to the three form types. Dedicated tech support layered in trend analysis and insights on top of extracted data — turning a back-office process into an analytics surface.
What this means commercially
For a high-volume tax advisory team, every percentage point of extraction efficiency translates directly to billable-margin protection. Moving from 85% to 99% efficiency eliminated 14 percentage points of manual correction — a ~60% reduction in back-office hours on this workflow. BDO redirected that capacity into higher-value advisory work without adding headcount. Annual margin protection compounds with volume growth: the system scales without proportional cost.
The outcome
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Not ready for AI yet? Want to chat about possibilities?
No pitch, no pressure. Just a conversation about where AI could fit, or where it can wait. Bring your skepticism — we'll bring ours.
Can we reproduce this outcome on your data?
A 4-week POC with signed KPIs. If it clears, we scale. If it doesn't, you keep the architecture blueprint.
